Frequently Asked Questions - FAQs
Do you offer same-day flower delivery in Phoenix?
Yes, we provide same-day delivery in Phoenix for orders placed before 11:00 AM. Feel free to call the store if it's after 11am. most of the time we can add you in for same day delivery.
How much does flower delivery cost in Phoenix?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area. Ranges between $12- $22.
Can I order online or by phone?
Yes! You can order online anytime at tatumflowers.com or by phone at (602) 867-0262 during our business hours (Mon-Fri 9:00 AM-5:00 PM, Sat 9:00 AM-3:00 PM, Sun Closed).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision. add your preferences in the special instructions at checkout.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe and shady spot or, if needed, arrange a re-delivery at a later time. During Summer, we don't leave them by the door. We call the recipient and schedule a better time or day that works for them.
Do you deliver flowers to hospitals, offices, or event venues in Phoenix?
Yes, we deliver to homes, hospitals, businesses, and venues across Phoenix. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight, fans and vents to extend their life.
Why choose flowers by Tatum Flowers?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Phoenix, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription Service is very simple and you can cancel anytime. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page. Call the store to set it up 602-867-0262
Delivery FAQs
Do you offer same-day flower delivery in Phoenix?
Yes, we provide same-day delivery in Phoenix for orders placed before 11:00 AM. Feel free to call the store if it's after 11am. most of the time we can add you in for same day delivery.
How much does flower delivery cost in Phoenix?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area. Ranges between $12- $22.
Do you deliver flowers to hospitals, offices, or event venues in Phoenix?
Yes, we deliver to homes, hospitals, businesses, and venues across Phoenix. Please provide the full address and any delivery notes during checkout.
